Information

Opening hours
Our lunch restaurant is open every weekday 11.30-13.30, see the restaurant’s page for the menu and any different opening hours.
Opening hours for our events differs depending on the event, go to our event calendar to see the time schedule for your event.

Entrances
We have three entrances, which are always indicated on your ticket.
Navigationsgatan 4 – All public events in our theater
Jörgen Kocksgatan 7 – Large entrance from the west side.
Carlsgatan 12 E – Entrance to our restaurant and public events in our market hall.

Bags
• Backpacks, tote bags, gyme bags and other larg bags are NOT allowed in the venue. We offer no storage for bags. We refer instead to the storage boxes at Malmö Central Station.
• Smaller purses are allowed (max 25×20 cm). Please note that your bag may be subject to a search before entering the venue.

Exceptions can be made for medical purposes. Rules subject to change.

Tickets
The tickets for our events are not personal. If you bought tickets to an event and are no longer able to attend, or if you searching for tickets to a sold out event we recommend our partner Ticketswap. Ticketswap verifies all tickets sold on their site and acts as the middleman between buyer and seller in order to make the transaction as safe and secure as possible.

Lost Tickets
You can download you tickets again by visiting download.tickster.com or by logging in to my.tickster.com with the e-mail adress you used when making the purchase. If you’ve lost you reference number, contact Tickster’s ticket support in good time for the event to get help. If you paid through Swish you can find your reference number in your payment history.

Please note that the ticket is a document of value and cannot be replaced. You must have a valid ticket to enter. If you have purchased an e-ticket, you can print it as many times as you like, but as soon as a ticket has been scanned at the entrance, other copies become unusable.

Exchange of ticket/seating
Slagthuset does not exchange tickets, neither within price groups nor to another location or date.

Important to note when buying a ticket
You as the customer are responsible for checking that the event, date, time, location and price match your order when purchasing tickets. You are also responsible for checking whether the date, time or location of the event has changed.

We as the organizer reserve the right to require that each visitor comply with national and local regulations regarding the spread of infectious diseases, regardless of when these come into force. By accepting the terms of purchase, you undertake to comply with the health and safety measures in force at the time of the event, which may include, but are not limited to, presenting proof of vaccination status and/or wearing a face mask.

Cancelled/postponed event
The customer is responsible for checking that the event has not been cancelled or moved. In cases where an event has been moved or cancelled, the terms and conditions stated in the information sent to the customer in connection with the cancelled/moved event apply. The information is sent via email, from Slagthuset or the organizer itself, to the email address used when purchasing the ticket. In rare cases, an event may be cancelled at short notice, in which case the website and social media will be updated with information.

Purchased tickets are only refunded in the event of a cancelled event. The ticket price is refunded, not service or any delivery/distribution fees.

An event is cancelled if it cannot be carried out at all. Changes in repertoire, location/venue for the event or a partially carried out event are therefore not to be considered a cancelled event, and compensation for the tickets is then normally not refunded. The tickets we sell refer to the main act of the concert. In other words, support artists/bands may be added, dropped or changed. Tickets are not refundable if support acts are changed or removed.

In the event of a postponed event, the customer is offered the option of accepting a new date or receiving a refund. In the event of a cancelled or postponed event, service or any delivery/distribution fees are not refundable.

Refunds will be made to the payment method used when purchasing the ticket. Any losses or other costs incurred in connection with a cancelled event will not be reimbursed.

Tickets will not be refunded after the stated deadline.

Gift card

Treat a loved one with an exciting experience by buying them a gift card to Slagthuset! The gift card is valid for any concert or show in our venues. Click here to buy the gift card!

Parking facilities

There are several praking spots in close proximity to Slagthuset.

Carlsgatan – Parking garage beneath the building, open on weekdays 07:00-17:00
Jörgen Kocksgatan – Outdoor parking
Utställningsgatan – Outdoor parking
Malmö Centralstation – Parking garage

You can find more parking spots on pmalmo.se

Postal address:

Carlsgatan 12 E
211 20 Malmö